UX Designer (2774)

You are a seriously experienced designer with a passion for e-commerce. You have a keen eye for designing intuitive user interfaces that drive conversion. You are used to dealing with all types of stakeholders, and you have a proven track record of making business impact by design.

As UX Design Lead, you will play a vital role in ensuring a cohesive, user-centered experience across our e-commerce ecosystem, supporting multiple e-commerce platforms and driving consistency and best UX practices across teams.

Your responsibilities will include:

• Orchestrate the UX strategy and own the end-to-end UX practice across our group’s e-commerce landscape, aligning teams and platforms around shared principles, quality standards, and scalable, user-centered best practices.
• Support teams with UX activities related to runtime maintenance and improvement of our e-commerce platforms, providing hands-on UX execution when required, while ensuring consistency, usability, and intuitive experiences across solutions.
• Coach and mentor product owners, scrum masters, and development teams in adopting User Centered Design methodologies, fostering effective teams that prioritize delivering business value while meeting user needs.
• Drive the overall maturity level of our UX practices and continuously monitor the performance of our e-commerce platforms.
• Collaborate with stakeholders and executive management teams to ensure quality control of the User Experience across our e-commerce operations.
• Provide training and guidance to team members as needed, ensuring they have the necessary skills and knowledge to deliver exceptional user experiences.

Experience:

• Demonstrate experience working with web applications and designing user experiences for multiple viewports and devices, with a specific focus on e-commerce environments.
• Familiarity with agile delivery methodologies and experience working in fast-paced, iterative development cycles.
• You have prior experience with large organizations and complex projects. You understand what it entails to work in a digital product centric operating model.
• You are outcome oriented and a trusted partner to people at all levels of the organization, you support other designers in their quest of excellence, and you actively contribute to stakeholder’s product visions, strategy, and delivery to realize business value.
• There is only one goal – to help shape the future of our e-commerce ecosystem.
• Minimum 12 years’ experience

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